We make every effort to provide an unforgettable experience to all of our guests, regardless of ability. Here is some information you may find helpful when planning a visit for guests with special needs.
The Aquarium strives to be fully accessible to the disabled. You can reach all of our areas by accessing the lift or elevators located throughout the facility.
Public parking is available near the Aquarium, but the Aquarium has no public parking available on site. Visitors with disabilities may park for free on surrounding streets at any metered parking space by displaying a disabled person or disabled veteran placard or license plate. More options for public parking for guests with disabilities are available on the City of Monterey Parking Division website or by calling (831) 646-3953. A passenger drop-off/pick-up zone is available by the Main Entrance to the Aquarium.
Wheelchairs are available free of charge and on a first-come, first-served basis for use at any point during your Aquarium visit. Stop by the Information Desk located near the Main Entrance, and we'll be happy to provide you with a complementary wheelchair.
For Guests with Hearing Impairments
All videos in our exhibit halls have captioning available in both English and Spanish. We also offer assistive listening devices to amplify the sound at our live programs that are presented on microphone. Written interpretive materials can be provided for all tours upon request. We can also provide an ASL interpreter for requests made at least two weeks in advance.
For Guests with Visual Impairments
You'll find tactile sculptures at several of our animal exhibits throughout the Aquarium. We also have several touch pools full of interesting critters to provide you with a personal and engaging experience. Our staff members and volunteers are always available to provide you with detailed descriptions of our exhibits.