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Accessibility & Inclusion

We celebrate and embrace diversity. We're committed to fostering an inclusive, welcoming environment where individual differences are respected, appreciated, recognized and valued. We make every effort to provide an unforgettable experience to all of our guests, regardless of ability. Here is some information you may find helpful when planning a visit for guests with special needs.

Access for Guests with Disabilities

The Aquarium strives to be fully accessible. You can reach all of our areas by accessing the lift or elevators located throughout the facility.


Public parking is available near the Aquarium, but the Aquarium has no public parking available on site. Visitors with disabilities may park for free on surrounding streets at any metered parking space by displaying a disabled person or disabled veteran placard or license plate. More options for public parking for guests with disabilities are available on the City of Monterey Parking Division website or by calling 831.646.3953. A passenger drop-off/pick-up zone is available by the Main Entrance to the Aquarium.


Wheelchairs are available free of charge and on a first-come, first-served basis for use at any point during your Aquarium visit. Stop by the Information Desk located near the Main Entrance, and we'll be happy to provide you with a complimentary wheelchair.

For Guests with Hearing Impairments

All videos in our exhibit halls have captioning available in both English and Spanish. We also offer assistive listening devices to amplify the sound at our live programs that are presented on microphone. Written interpretive materials can be provided for all tours upon request. We can also provide an ASL interpreter for our tours if you make a request at least two weeks in advance.

For Guests with Visual Impairments

You'll find tactile sculptures at several of our exhibits throughout the Aquarium. We also have several touch pools full of interesting animals to provide you with a personal and engaging experience. Our staff members and volunteers are always available to provide you with detailed descriptions of our exhibits.

Service Animals

Trained service animals accompanying guests with disabilities are permitted inside the Aquarium. No other pets are allowed. The Aquarium is not responsible for the care or supervision of service animals.

Nursing Lounge

You'll find a nursing lounge on the second floor of the Open Sea wing. We offer plush nursing chairs, a baby bottle heater, books to distract siblings, power outlets to plug in a pump, soothing music, monitors displaying drifting jellies, and more.

All-Gender Restroom

We offer an all-gender restroom on the second floor of the Open Sea wing, near the Nursing Lounge.